Terms of Use

Last Updated: March 14th, 2025

Welcome to Appealed LLC ("Company," "we," "our," "us"). These Terms of Use ("Terms") govern your access to and use of our services, including our website, tools, and features (collectively, the "Service"). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Service.

1. Acceptance of Terms

By using our Service or creating an account ("Account"), you accept and agree to be bound by these Terms and our Privacy Policy. You are responsible for all actions taken under your Account. If you do not agree to these Terms, you must not use our Service or create an Account.

2. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by updating the "Last Updated" date at the beginning of these Terms. Your continued use of our Service after any such changes constitutes your acceptance of the new Terms.

3. Eligibility

To use the Service, you must be at least 18 years old and legally capable of entering into a binding agreement. By using the Service, you represent that you meet these requirements.

4. Account Registration and Security

To access certain features of our Service, you may be required to create an Account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Update such information to keep it accurate, current, and complete.
• Safeguard your password and accept responsibility for all activities that occur under your Account.
• Notify us immediately of any unauthorized use of your Account.

5. Description of Service

Appealed provides tools and resources to assist users in generating health insurance appeal letters for denied health insurance claims. We will submit the appeal via mail and fax on our user's behalf in accordance with all requirements. Our Service does not provide legal, medical, or financial advice. The information and content provided are for informational purposes only.

6. User Responsibilities

When using the Service, you agree to:

• Provide accurate and truthful information.
• Not submit fraudulent or misleading data.
• Comply with all applicable laws and regulations.
• Not engage in any activity that could harm the Service or other users.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. As we handle sensitive health-related data, we comply with HIPAA regulations where applicable.

8. Intellectual Property

All content, software, and materials provided by Appealed are the property of Appealed, Inc. You may not copy, modify, or distribute any part of the Service without prior written consent.

9. Disclaimers & Limitation of Liability

• The Service is provided "as is" without warranties of any kind.
• We do not guarantee that appeals submitted using our tools will be successful.
• We are not responsible for any losses or damages arising from the use of our Service.
• To the full extent permissible by law, Appealed will not be liable for any loss of profits or any indirect, incidental, punitive, special, or consequential damages arising out of or in connection with our Service or these Terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless Appealed, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

11. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the federal or state courts located in New York, New York.

12. Termination

We reserve the right to suspend or terminate your Account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

13. Contact Information

For questions or concerns about these Terms, please contact us at carly@getappealed.com.

By using Appealed, you agree to these Terms of Use. Thank you for using our Service!